Dog & Cat Vets in Milton Keynes

## Summary The Pet Practice is a fully independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson. It’s also listed as a Veterinary Nurse Training facility. Recent reviews describe straightforward consult appointments where vets take time to answer questions and talk through options (including for a puppy’s ongoing illness), and one review mentions an on-site “corner shop” selling natural treats. One negative review raises concerns about continuity (seeing a different vet each visit), injection technique, and missed parasite treatment—while most other recent reviews describe positive handling and pets being comfortable returning. ## Services Services and situations explicitly referenced in the available information include: - General vet consultations for dogs, including ongoing/complex illness discussions (“so many options on how to move forward”). - Preventive care mentioned in reviews: injections (vaccination not explicitly named), de-worming (including one complaint that it was missed), and flea issues/treatment expectations. - Support with rehoming tropical fish (a reviewer thanks the team for putting their name forward to re-home fish). - Retail add-on mentioned in one review: a small in-practice shop area with natural treats. ## Pricing - One reviewer reports being charged **£55 for a consultation** when requesting to see a different vet. ## People - **Ben Johnson (founder, vet)**: Named on the clinic website as the vet who founded the practice in 2009. - **Hannah (Vet Surgeon)**: Praised in one review for being “thoughtful, professional, and knowledgeable” during a visit for two dogs. - **Louise (vet)**: Described as exceptionally personable; the reviewer says their dogs “would not be in better hands.” - **Kim**: Mentioned as “very knowledgeable and so reassuring,” and credited with explaining multiple options during a puppy’s illness. - **Jo**: Thanked (with “the team”) for help with rehoming tropical fish. ## Reviews **Google rating: 4.7 stars from 187 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Many owners describe friendly, approachable staff and pets that seem comfortable returning. - Communication is a repeated positive: vets “patiently answered all my questions” and provided options for next steps during an illness. - Several reviewers compare prices favorably versus previous vets (without giving amounts), while one reviewer gives a specific complaint about a **£55** consultation charge. - A clear negative outlier reports poor continuity (different vet each visit), rough/ineffective handling (multiple needle attempts; skin pinched), missed de-worming, later flea issues, and reception staff “rude… in their attitude.”

## Summary Milton Keynes Veterinary Group Ltd describes itself as an **independent, family-run** practice, with facilities across multiple sites including an **RCVS Tier 3 Animal Hospital** (Walnut Tree). Based on the website, it’s set up for both routine care (consultations, vaccinations, parasite prevention) and more complex work (diagnostic imaging, onsite lab, operating theatres, hospital wards, and listed referral specialties such as cardiology and internal medicine). From the latest reviews available, owners most often mention **being seen quickly**, **getting “up front and honest” advice**, and the practice **fitting pets in for emergencies**. A few reviewers also point to continuity of care (seeing the same vet) and practical admin options like a **pet app for contact** and straightforward **repeat medication re-ordering**. ## Services Website-listed services and facilities include: - **General consultations** for pets including **puppies/kittens**, **senior pets**, and **small furries & exotic pets** - **Emergency pet care** (the website states the clinic provides an emergency vet service) - **Dental care** (with dental facilities listed) - **Surgery**, supported by **operating theatres** and **hospital facilities/patient wards** - **Diagnostic imaging** and an **onsite laboratory** - **Microchipping** - **Neutering** - **Nursing clinics & care** - **Parasite prevention** - **Pet behaviour** - **Travel vaccinations** - **Pet insurance** support (listed as a service area) - **End of life care** Referral/specialty areas listed on the website: - **Cardiology, dermatology, dentistry, internal medicine, ophthalmology, physiotherapy**, and **surgical brachycephalic surgery** ## People - **Bob (vet)** and **Sonia (vet)** are named in reviews. One owner says they prefer seeing the same vets and that both “know all my pets well,” suggesting continuity over multiple visits. - Reviews also mention **reception staff** being polite and helpful, and vets taking time to **explain things in detail and answer questions** (example given during a kitten’s first check-up). ## Reviews **Google rating: 4.7 stars from 108 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast, efficient appointments:** multiple reviews mention being seen quickly, including being seen early with “virtually no wait.” - **Communication and transparency:** owners describe the advice as “up front and honest,” with one reviewer contrasting it positively against a previous vet they felt was “more about making money.” - **Urgent care access:** one owner says the practice “always fits us in if we have an emergency.” - **Continuity and practical admin:** repeat medication re-ordering is described as easy, and a **pet app** is mentioned as a useful way to contact the practice when busy. - **Welcoming for new puppies/kittens:** first visits for an 11-week-old puppy and a 3-month-old kitten are described as friendly and reassuring, with staff explaining things clearly.

## Summary Greensands Veterinary Clinic is a small-animal practice established in 2003 and listed as part of the Vet Collection group. The clinic is an approved training centre for veterinary nurses and has in‑house diagnostics including an on‑site lab, X‑ray and ultrasound. From the latest reviews available, owners most often describe continuity (seeing the same team), support for nervous or anxious pets, and clear explanations around serious health decisions. Specific examples include staff taking time with a timid dog so it “never developed a fear of the vets,” support through kidney disease and euthanasia decisions, and urgent advice/action when a puppy was suspected of eating grapes. ## Services Based on the clinic website summary, services and facilities include: - **Routine care:** consultations, vaccinations, parasite control, microchipping, neutering, six‑month health checks - **Nurse-led services:** nurse clinics, blood pressure checks - **Diagnostics:** in‑house lab testing, diagnostic tests, **X‑ray**, **ultrasound** - **Surgery:** general surgery plus dentistry - **Referral services (as listed):** orthopaedic surgery referral service, soft tissue surgery referral service, cardiology, dermatology, internal medicine and ophthalmology referral services - **Practical care services:** grooming & nail clipping, anal sac expression - **Home visits** (listed) - **Pet travel documentation** (listed) **Emergency arrangements (as stated):** emergency support during normal opening hours via the practice; out‑of‑hours support provided by **Vets Now** with full‑time night staff. Species listed as treated: dogs, cats, rabbits, gerbils, guinea pigs, hamsters, ferrets, tortoises, and small cage birds. ## People Named team members mentioned in reviews: - **Alice (vet)** – described by one owner as explaining kidney disease clearly and helping them through end‑of‑life decision‑making without rushing them. - **Denise (receptionist)** – described as staying with an owner during a euthanasia appointment until they were ready, bringing tea, and not pushing payment or decisions at the time. - **Sarah (role not stated)** – mentioned positively as part of the front‑of‑house support during a difficult visit. - **Dr Pearcey (vet)** – credited with long‑term care for spaniels; a reviewer also describes **Katie** talking them through urgent steps and waiting for them to arrive when a puppy may have eaten grapes. - **Derrick (vet; described as having opened his own practice)** – mentioned in an older review as “kind” and “professional.” ## Reviews **4.7 stars from 170 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Continuity with the same team:** one long‑term owner highlights repeatedly seeing the same staff over years and that the team knew their dogs’ needs. - **Handling nervous or vulnerable pets:** owners describe staff taking extra steps to keep nervous dogs comfortable, and accommodating individual needs (including a timid dog and a dog that had become blind). - **Support with serious decisions:** one detailed review describes clear explanations around kidney disease, unhurried time for euthanasia decisions, and practical support for the owner immediately afterwards. - **Urgent guidance when needed:** an owner recounts being talked through what to do after possible grape ingestion and being met at the clinic for prompt help. - **Mixed sentiment exists:** the latest reviews available include a small number of 1‑star ratings without written details alongside multiple detailed 5‑star accounts.

## Summary Milton Keynes Veterinary Group Ltd describes itself as an **independent, family‑run practice** with multiple branches and access to an **RCVS Tier 3 Animal Hospital** (as stated on its website). Based on the clinic’s own service list and what owners mention in reviews, it appears set up for **routine preventive care (vaccinations, microchipping), kitten/cat care around adoption, and ongoing medical treatment** (e.g., prescribing medication for skin problems), alongside broader in‑house facilities (lab, imaging, theatres) and emergency care. Concrete review specifics include: owners describing **next‑day post‑adoption check-ups for kittens**, an **“affordable” package** covering **check-ups, microchips and treatments**, and a vet providing **steroid cream for a cat’s neck**. One owner also noted a consultation that **“didn’t feel rushed”** and advice that felt **honest and helpful**. ## Services Services and capabilities mentioned on the website and/or in the latest reviews include: - **Consultations** (including post-adoption kitten/rescue cat checks mentioned in reviews) - **Vaccinations** (annual vaccination referenced in reviews) - **Microchipping** (mentioned as part of a kitten package) - **Neutering** (owners report being booked in for neutering) - **Dental care/dentistry** (listed on the website) - **Surgery** (listed; operating theatres and hospital facilities also listed) - **Emergency pet care** (stated on the website) - **Nursing clinics & care** (website) - **Parasite prevention** (website; “treatments” mentioned in a kitten package, but not specified) - **Pet behaviour** (website) - **Travel** (website) - **Pet insurance support** (website lists “Pet Insurance”) - **End of life care** (website) - **Referrals** and **referral services**, with listed areas including **cardiology, dermatology, internal medicine, ophthalmology, physiotherapy, dentistry**, and **surgical brachycephalic surgery** (website) Facilities listed on the website: **onsite laboratory, diagnostic imaging, dental facilities, operating theatres, hospital facilities, and patient wards**. Species noted on the website: **puppies & kittens**, **small furries & exotic pets**, and **senior pets**. ## People Named team members mentioned in the latest reviews: - **Claire**: thanked for looking after a cat (Freya) “so well.” - **Billie**: described as **friendly and professional** when arranging bookings and answering questions. - **Jordan**: saw a cat (Lucas) and **provided steroid cream** for a neck issue. ## Reviews **4.7 stars from 196 reviews.** The latest written reviews available to us are predominantly brief and positive, with a few giving specific examples of care and communication. “Themes below are drawn from the latest written reviews available to us.” - **Help with new/rescue pets:** next-day appointment after collecting adopted kittens; support ensuring a rescue cat was healthy during adoption. - **Preventive care and planned procedures:** annual vaccination mentioned; owners report being booked in for neutering. - **Communication and appointment handling:** staff described as helpful with booking and answering questions; one owner said the consultation **didn’t feel rushed**. - **Treatment provided for a specific problem:** steroid cream supplied for a cat’s neck.

## Summary Midsummer Veterinary Group is an **independent** companion-animal practice established in **1985**. Based on the clinic’s own information, it’s set up for **first-opinion care with on-site diagnostics** (digital X‑rays, ultrasound, endoscopy, in-house blood results) and **dentistry** (including digital dental X‑ray equipment and air-driven dental instruments), alongside surgery in a dedicated theatre. The website also describes **24/7 support via a partnership with Vets Now**. Recent reviews mention care for **rabbits** and an **“amazing tortoise hibernation clinic”**; experiences of staff manner are mixed, including one account of a **brash, rude euthanasia consultation** contrasted with multiple long-term clients and praise for thorough explanations. ## Services - **Nurse clinics** (clinic-listed). - **Behavioural consultations** and **dog training & behaviour** (clinic-listed). - **Vaccinations**: kitten and puppy vaccinations (clinic-listed). - **Dentistry**: canine and feline dentistry; dental diagnostics supported by **digital dental X‑ray equipment** and **air-driven dental instruments** (clinic-listed). - **Surgery** in a **dedicated theatre** (clinic-listed). - **Diagnostics**: digital X‑rays, ultrasound, endoscopy, and **same-day in-house blood results** (clinic-listed). - **Exotic pet care** (clinic-listed), with reviews specifically mentioning **tortoise hibernation clinic**. - **Rabbit care** is referenced in reviews (treatment discussions and explanations mentioned). - **Emergency / out-of-hours**: “24/7 support available” through a **partnership with Vets Now** (clinic-listed). ## People - **Benjamin** (role not stated in the review): one reviewer describes him as **patient and thorough**, specifically noting that he **explained every aspect of treatment** and **answered all questions**, and that he handled their **rabbits** well. - Reviews also describe “all the staff” as **friendly and helpful** in general terms (including during an open day), but one reviewer reports repeated experiences with a vet who was **“brash and rude”**, including during a euthanasia appointment. ## Reviews **4.4 stars from 151 reviews.** Themes below are drawn from the latest written reviews available to us. - **Long-term use and repeat visits:** one owner reports using the practice for **15+ years**. - **Exotics mentioned positively:** a reviewer highlights an **“amazing tortoise hibernation clinic”**. - **Communication praised (in at least one case):** a reviewer credits **Benjamin** with detailed explanations and willingness to answer questions during rabbit care. - **Staff manner is inconsistent across experiences:** several reviews describe friendly, helpful staff, while one detailed account reports a **rude/brash manner** during euthanasia and says it had happened previously with the same vet.