
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Vets Now in Milton Keynes is an emergency veterinary clinic that operates primarily out of hours, offering critical care services for pets. The clinic has a mixed reception based on its reviews. It holds an overall rating of 4 stars from 407 reviews, indicating a generally positive perception among its clients. However, individual written reviews paint a more nuanced picture.
Positive feedback often highlights the professionalism and compassion of the clinic's staff. For instance, Bethan Lovvorn praised the attentiveness and clear communication from the vets, Maria and Caroline, during a stressful situation involving her pet. Beverly Burns also commended the clinic's staff, particularly vet Caroline, for their excellent service. Amanda Barker appreciated the prompt care her puppy received, although she noted the high cost of treatment as a drawback.
Conversely, some reviews express significant dissatisfaction. Lisa Lotter recounted a lack of communication and empathy from the vet, which left her feeling dismissed during a critical visit for her pet's stomach issue. Similarly, Samantha Cooper had a distressing experience, describing the vet as dismissive and unhelpful during a serious emergency, leading to a formal complaint about the service received.
Pricing appears to be a common concern, with several reviewers noting the high cost of out-of-hours service. While some clients express gratitude for the availability and care provided, the clinic’s fees are often described as steep.
Overall, Vets Now Milton Keynes is recognized for its availability and dedicated staff, though experiences vary, particularly concerning communication and pricing.
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