
#6 Vet in Milton Keynes, Buckinghamshire
Companion Care (Milton Keynes) Ltd trades as Vets4Pets and is part of the Pets at Home Group, while being described on its website as a locally owned and run practice managed by Huw and Steph Morgan-Jones (since 2007). The clinic advertises advanced diagnostics and surgery (including endoscopy, laparoscopy/keyhole surgery, orthopaedics and cruciate surgery) plus in-house lab testing and separate dog/cat wards with isolation.
In the latest reviews available to us, owners describe thorough nurse and vet appointments (including gum checks reviewed by a vet), very neat spay/neuter surgical wounds, and successful treatment of an acute illness (intoxication). There are also sharp negatives about service delivery: one owner reports a long wait for a nurse laser-therapy aftercare appointment despite being told there was a strict latest-arrival time, and another says a paid cremation service did not include the promised paw prints and fur clippings.
Google rating: 4.5 stars from 675 reviews. “”
Note: Showing the 5 most recent Google reviews out of 675 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
2 months ago
2 months ago
3 weeks ago
All the staff are very friendly, and always provide the best possible care. Only negative is that vets are expensive.
3 months ago
All the staff are very friendly, and always provide the best possible care. Only negative is that vets are expensive.
4 months ago
A complete joke! Receptionist made a big deal about 4pm being the latest a nurse will work for our pet to have after surgery care laser therapy, so we moved what we could around to do those times, unfortunately i was too unwell to attend but an hour and 30 minutes later, my wife is still waiting with our pet to be seen! When my wife approached reception at the hour late mark, about whats the hold up and how much longer she may have to wait, she is simply told the nurse has gotten a little held up and will try to get to her when she can. Not good enough to me, no care or concern for how long my wife's been waiting, after such a fuss that 4pm was the absolute latest we could get this appointment and we certainly would not be able to have rocked up an hour and half late without consequences!
a month ago
A complete joke! Receptionist made a big deal about 4pm being the latest a nurse will work for our pet to have after surgery care laser therapy, so we moved what we could around to do those times, unfortunately i was too unwell to attend but an hour and 30 minutes later, my wife is still waiting with our pet to be seen! When my wife approached reception at the hour late mark, about whats the hold up and how much longer she may have to wait, she is simply told the nurse has gotten a little held up and will try to get to her when she can. Not good enough to me, no care or concern for how long my wife's been waiting, after such a fuss that 4pm was the absolute latest we could get this appointment and we certainly would not be able to have rocked up an hour and half late without consequences!
2 months ago
Just noticed that I left my review for these folks on the Pets@Home link. The whole store is well managed with lovely staff, but I just want to put my specific Vets for Pets review here. Hope that's allowed. (Cleo is a feral stray that I adopted when she was pregnant...) Once again, I'd like to compliment everyone's treatment at the Milton Keynes Vets for Pets. We had a nurse (Emma) for our appointment - which saves a bloody fortune - and she was extremely thorough. She was slightly concerned about Cleo's gums, so took her out back for the vet to inspect. It turns out that the vet in question (Yasmin, I think?) was the same one who did Cleo's neutering and she said that her teeth are perfect and her gums are actually improving. Amazing, given her hard start in life. Cleo, not the vet LOL. We also had the opportunity to thank her (via Emma) for her incredibly tidy (neutering) surgery work. What looked like an ugly scar turned out to be a scab that fell off a couple of days ago. I know people who've had keyhole appendectomies that aren't that tidy. Incredible. Lastly, Emma wasn't faking her love for Cleo and the kittens. She idly stroked all of them with genuine affection while assessing them, and even after she was done with each of them. I'm afraid she might've spoiled Ruby! Thank you all, especially Vicky, Emma, Yasmin and of course Lynda, who did so much for us when Frankie passed away. Your love and compassion is well above and beyond, and I know all six of our kitties appreciate it! HIGHLY recommended. Kitten tax...
4 months ago
Vets4Pets Milton Keynes you massively failed and let us down and all you can offer me is a memorial plack and a sorry 🤬 I'm actually so angry I don't even have the words.. We paid for a cremation service of our dog that was supposed to include paw prints & clippings of his fur, we never recieved the paw prints or fur as they did not do it!! I will add this wasn't something we was expecting to have to do with our dog or we would have done these things ourselves had I known they were going to fail us like this. I can never get those paw prints back! Its breaking my heart i can never hold my boy again unless its a god dam box! The one thing we all wanted was those paw prints! I can never see him again and you took the one thing we wanted away from me and my family by not providing the full service we paid for! And all I get is a sorry....
8 months ago
I'm honestly so shocked at the negative reviews here :/ I just came on because my bully girl was extremely sick last week and the staff at Vets4Pets really looked after her so well that I felt compelled to write a good review! Last month she also had to be spayed here and I was worried sick something terrible would happen! Again, everyone from the receptionists to the vets and nurses were absolutely wonderful - They're so friendly and attentive! My Bambi girl has the neatest spaying scar I've ever seen! Last week we really thought we were going to lose her after intoxication and by the time I went back to pick her up she was back to her old self again. I'm honestly so grateful for the service these vets provide and it makes all the difference to have such a kind and friendly team, the receptionists and nurses reassure you and treat you with so much care and compassion! The vets are also so thorough and make sure to explain everything to you properly before they go ahead and do anything. Thank you to everyone at Vets4Pets Rooksley, my family and our Bambi girl appreciate all that you have done for us 💗🩵
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