The Pet Practice – Vets in Milton Keynes
Clinic Overview
The Pet Practice is a fully independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson. It’s also listed as a Veterinary Nurse Training facility. Recent reviews describe straightforward consult appointments where vets take time to answer questions and talk through options (including for a puppy’s ongoing illness), and one review mentions an on-site “corner shop” selling natural treats. One negative review raises concerns about continuity (seeing a different vet each visit), injection technique, and missed parasite treatment—while most other recent reviews describe positive handling and pets being comfortable returning.
Services
Services and situations explicitly referenced in the available information include
- •General vet consultations for dogs, including ongoing/complex illness discussions (“so many options on how to move forward”).
- •Preventive care mentioned in reviews: injections (vaccination not explicitly named), de-worming (including one complaint that it was missed), and flea issues/treatment expectations.
- •Support with rehoming tropical fish (a reviewer thanks the team for putting their name forward to re-home fish).
- •Retail add-on mentioned in one review: a small in-practice shop area with natural treats.
Pricing
- •One reviewer reports being charged £55 for a consultation when requesting to see a different vet.
People
- •Ben Johnson (founder, vet): Named on the clinic website as the vet who founded the practice in 2009.
- •Hannah (Vet Surgeon): Praised in one review for being “thoughtful, professional, and knowledgeable” during a visit for two dogs.
- •Louise (vet): Described as exceptionally personable; the reviewer says their dogs “would not be in better hands.”
- •Kim: Mentioned as “very knowledgeable and so reassuring,” and credited with explaining multiple options during a puppy’s illness.
- •Jo: Thanked (with “the team”) for help with rehoming tropical fish.
Reviews
Google rating: 4.7 stars from 187 reviews. “”
- •Many owners describe friendly, approachable staff and pets that seem comfortable returning.
- •Communication is a repeated positive: vets “patiently answered all my questions” and provided options for next steps during an illness.
- •Several reviewers compare prices favorably versus previous vets (without giving amounts), while one reviewer gives a specific complaint about a £55 consultation charge.
- •A clear negative outlier reports poor continuity (different vet each visit), rough/ineffective handling (multiple needle attempts; skin pinched), missed de-worming, later flea issues, and reception staff “rude… in their attitude.”
Special Services
Animals Treated at The Pet Practice
Animals We Treat
Companion Animals
Opening Hours – The Pet Practice
Opening Hours
Hours
Reviews for The Pet Practice
Note: Showing the 5 most recent Google reviews out of 187 we track in total. Recent reviews may not be representative of overall sentiment.
C D
in the last week
Our experience at this practice has been very positive. Staff are always friendly and helpful. The dogs seem happy to return.
Theresa Stanley
3 weeks ago
SJ Hannelly
a month ago
Such an approachable friendly practice. Patiently answered all my questions and my small Poo-chon was seen this morning by the kindest, most gentle and skilled vet possible! I highly recommend!
J F
a month ago
Excellent vets, always extremely helpful and knowledgeable, very friendly staff that are always able to help with my dogs many ailments :)
patrascu lenuta
a month ago
Each time we have a different vet. Last time, the vet pinched her skin because she wanted to play, and pricked her three times with the syringe and forgot to de-worm her. I woke up a month later and she had fleas. This is what you can see externally, but internally you can't. I asked for a different vet and they made me pay 55 pounds for the consultation. Also, the reception staff are always rude, not necessarily in their words but in their attitude.Not to mention, she also got a scratch on her head, and the vet did absolutely nothing, not even a disinfectant or a cream.When someone goes to the vet, they expect the vet to be the doctor, and not the other way around. I shouldn't have to go to veterinary school just to check that they are doing their job properly. And who are you supposed to blame in the end? It's always a different person. I have to give one star, otherwise I can't post this, but even one star is too much.
G L
a month ago
Really pleased with this Vets! We recently changed from Milton Keynes Veterinary Group (Walnut) as we were treated quite purely there, so we decided to switch to Pet Practice and I couldn’t be more pleased with the decision. Hannah, the Vet Surgeon that visited our pups today, was extremely lovely, very thoughtful, professional, and knowledgeable. The price is quite a lot lower that’s the previous Vets and we had a much better experience. They also have a lovely corner shop where we were able to stock up on natural treats after the visit. Couldn’t be happier with them. Highly recommended!!
Heidi Davis
a month ago
Outstanding - Louise is the most amazing person … not just a vet .. the most personable vet I think I have EVER had the pleasure to meet …. My dogs would not be in better hands … we could not recommend more highly to look after my favourite fur boy 🐶 xx
Martin Stubbs
3 months ago
Thanks for putting my name forward to re-home some tropical fish… thanks to Jo and the team the fish now have forever fresh waters..
ann james
3 months ago
Pet Practice have looked after our dogs for a long time now, first Hamish and now Ted. They are wonderful. A great team and so caring. Thank you all.
Anna Tyrakowska
5 months ago
Great vet! Everyone is lovely and so nice! Kim is very knowledgeable and so reassuring. We've been through a lot of stress with our pup's illness and she's given us so many options on how to move forward and we feel at ease with our pup's illness. Also, more affordable than our previous vet! Great place, great people! Thank you 🐾
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